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Our priority is to help people. The only way that we can do this is if we encourage everyone using the platform to do so in a safe way.

If you are helping someone who is self-isolating, make sure that you take precautions to avoid any direct contact with that person - if you are delivering groceries, leave them at the doorstep for instance. Make sure that you have washed your hands prior to delivering anything.

If you have the symptoms of the coronavirus, you must stay at home. Do not fulfil requests if you have these symptoms.

The safety of others that you might be helping is of great importance, but your own safety is equally so. Do not put yourself in any danger in fulfilling requests.

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